See exactly where your revenue is going, and why
Real-time dashboards, payer performance benchmarks, denial trend analysis, and custom KPI reports. No spreadsheets. No guessing. Just clarity.
Real-Time Revenue Dashboard
Live view of charges, payments, adjustments, and AR balance. Updated daily so you always know where collections stand, no waiting for month-end reports.
AR Aging Reports
Detailed aging buckets (0–30, 31–60, 61–90, 90+ days) broken down by payer, provider, and service line. We flag claims approaching timely filing limits automatically.
Denial Analytics
Denial rates by payer, denial code, provider, and CPT code. Trend charts show whether your denial rate is improving week over week, and exactly why denials are happening.
Payer Performance Benchmarks
See how each payer stacks up: average reimbursement rate, clean claim rate, days to payment, and denial frequency. Know which payers underpay, and document it.
Provider Productivity Reports
Charges, collections, and collection rates by provider. Identify high performers, flag billing gaps, and give each physician a clear picture of their revenue contribution.
Custom Reports on Request
Need a specific report your EHR doesn't produce? We build custom extracts, pivot reports, and payer-specific analyses, typically delivered within 48 hours of request.
Daily Charge Capture Summary
Charges entered vs. expected based on appointment volume. Flags days where charges may have been missed or under-documented.
Weekly Collections Report
Payments posted by payer and date of service week. Compare to prior periods to spot collection slowdowns early.
Monthly Payer Mix Report
Revenue breakdown by payer type (Medicare, Medicaid, commercial, self-pay), essential for contract negotiation and strategic planning.
Quarterly Denial Root Cause Analysis
Deep-dive into denial patterns over 90 days, identifies systemic issues in coding, eligibility verification, or authorization workflows.
CPT Code use Report
Which codes are billed most, at what rate, and how your coding distribution compares to national benchmarks for your specialty.
Provider Scorecard
Individual provider metrics: charges, collections, collection rate, denial rate, and average reimbursement per visit, updated monthly.
You can't fix a number you can't see
A lot of practices still run on a monthly collections total and a gut feeling about denials. The metrics that predict cash trouble show up weeks earlier: days in A/R by payer, first-pass acceptance, denial rate by reason code, and the gap between what a payer paid and what your contract says it should have paid.
Benchmarks give those numbers meaning. Strong practices typically keep days in A/R under 40, net collection rate above 95% and initial denials under 5%. For context, the Experian Health State of Claims 2025 report puts the industry-wide initial denial rate at 11.8%, and MGMA single-specialty groups sit near 8%. Without a dashboard, you learn you're outside those ranges when the bank balance tells you.
Every report should drive a decision. If a report doesn't tell someone what to do on Monday morning, it doesn't go in your library.
How reporting gets set up
- Week 1: Connect your dataWe pull from your practice management system, ERAs and clearinghouse reports, so the dashboard reflects what actually posted, not what was billed.
- Week 2: Agree on definitionsWe write down one definition for each metric (what counts as a denial, what counts as clean). Numbers that drift in definition can't be trusted month to month.
- Week 3: Dashboard and report calendarYou get a live dashboard plus a schedule: daily charge capture, weekly collections, monthly payer mix and provider scorecards, quarterly denial root cause.
- Monthly: A 30-minute reviewWe walk through what moved, what it cost and what we're changing. You decide what to act on.
- Quarterly: Root cause deep diveNinety days of denials and underpayments grouped by cause, so fixes target the pattern instead of the individual claim.
What reporting costs
Analytics and reporting are included with every billing plan, so there's no separate license fee and no per-report charge. The standard library has 40+ reports, and custom extracts are typically turned around within 48 hours of your request.
If you're not a billing client yet, the free revenue assessment includes a 90-day billing analysis and a custom dashboard demo built on your own data.
Questions we hear most
Which numbers should a practice track?
Start with first-pass acceptance rate, initial denial rate, days in A/R, net collection rate and A/R over 90 days. Then break each one down by payer and provider, because the average hides the problem payer.
Where does the data come from?
Your practice management system, electronic remittances and clearinghouse reports. We don't ask you to re-key anything.
How often is the dashboard updated?
Daily. Weekly and monthly reports are built from the same data, so the numbers always agree.
Can each provider see their own numbers?
Yes. The provider scorecard shows charges, collections, collection rate, denial rate and average reimbursement per visit, updated monthly.
Related: Denial management · 12 billing KPIs to track · Billing cost calculator · Free revenue assessment.
See your practice's real numbers: free
Our free revenue assessment includes a 90-day billing analysis and a custom dashboard demo for your practice. No commitment required.
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