Payer Policy

Payer Policy | Medicare Telehealth Flexibilities Extended - Effective Date: Through December 31, 2027

Many Medicare telehealth flexibilities now run through December 31, 2027, including home as an originating site and audio-only visits.

Summary of the Rule or Edit Change

Congress extended many Medicare telehealth flexibilities through December 31, 2027 in the Consolidated Appropriations Act, 2026 (H.R. 7148). Summaries of the law describe the extension as covering the waiver of geographic and originating-site restrictions, so patients can be seen at home, along with continued audio-only telehealth and continued eligibility of federally qualified health centers and rural health clinics as telehealth providers.

The extension also delays the in-person visit requirement for mental health services delivered by telehealth. For behavioral health practices, that means the six-month in-person visit rule stays paused through the end of 2027.

The flexibilities had lapsed after January 30, 2026. Summaries of the law say it covers that gap retroactively, so claims for services in that window that were held or denied are worth a second look. Medicare's rules do not change what commercial plans cover, so each payer's telehealth policy still needs its own check.

Summaries of the law differ in detail. Confirm the current rules on the CMS telehealth page and the CMS telehealth FAQ before you change billing policy, and check each commercial payer separately.

Action Required for Billing Teams

  • Re-review claims from the lapse window. Look for held, rejected or denied telehealth claims with dates of service after January 30, 2026 and resubmit or appeal them where the extension applies.
  • Keep the documentation that supports each visit. Record the patient's location, the modality (video or audio-only) and consent, and use the modifiers and place-of-service codes your MAC and each payer require.
  • Put the sunset on your calendar. Add December 31, 2027 to your compliance calendar, with a planning review in the third quarter of 2027.
  • Check commercial payers one by one. Confirm each payer's telehealth coverage, audio-only rules and behavioral health rules, and record the answers with the date and the representative's name.

Verifiable References

  1. Consolidated Appropriations Act, 2026 (H.R. 7148), as summarized by Northwest AHEC. Medicare Telehealth Waivers Extended Through 2027: What Practices Need to Know. go.northwestahec.wakehealth.edu/practicesupport/medicare-telehealth-wa...
  2. CMS. Telehealth (Medicare coverage page). cms.gov/medicare/coverage/telehealth
  3. CMS. Telehealth FAQ, updated February 26, 2026. cms.gov/files/document/telehealth-faq-updated-02-26-2026.pdf
  4. KFF. What to Know About Medicare Coverage of Telehealth. kff.org/medicare/what-to-know-about-medicare-coverage-of-telehealth/

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