Virtual Assistant Services

98.4%

Clean Claim Rate

24-48hr

Claim Turnaround

2.1%

Denial Rate

14 Days

Onboarding

Our virtual assistant Billing Services

We fine-tune your athenaCollector configuration for optimal claim routing, rule sets, and workflow automation specific to your specialty.

Expert management of virtual assistant work queues including claim holds, denials, patient collections, and authorization tasks.

Custom billing rules within virtual assistant to catch errors before submission, reducing denial rates and rework.

Leverage virtual assistant network insights combined with our specialty expertise for payer-specific optimization strategies.

Advanced analytics using virtual assistant reporting tools plus custom KPI tracking against specialty-specific benchmarks.

Maximize patient collections through virtual assistant patient portal, payment plans, and automated statement workflows.

Dedicated virtual assistant-certified billing specialists assigned to your practice
Deep integration expertise — we have configured virtual assistant for 50+ specialty practices
No disruption to your clinical workflows during onboarding
Transparent pricing with no hidden fees or long-term contracts
Real-time reporting dashboard with 24/7 access
HIPAA compliant and SOC 2 Type II certified infrastructure

Schedule a free assessment and we will show you exactly where your virtual assistant workflows can be improved.