Not all billing companies are equal. Here's what sets RCMAXIS apart.
Category
RCMAXIS
Generic Billing Company
Winner
Specialty Coding CredentialsAll CPC/CCS-P + specialty credentialsGeneric CPC — no specialty training✓ RCMAXIS
Typical Denial Rate<4%8–18% (generic avg.)✓ RCMAXIS
Days in A/R<18 days35–60 days✓ RCMAXIS
Payer-Specific Rule LibraryCurrent library for all major payersStandard billing rules only✓ RCMAXIS
Denial Root Cause ReportingWeekly by payer + CPT + CARC codeMonthly summary or none✓ RCMAXIS
AR Follow-Up ProtocolDefined SLA: 21 days commercial, 28 MedicareAd hoc, reactive✓ RCMAXIS
Performance Guarantee60-day measurable improvement guaranteeNone — or vague "best efforts"✓ RCMAXIS
Aged AR RecoveryProactive audit + recovery at onboardingWritten off >90 days typically✓ RCMAXIS
Prior Auth ManagementIncluded — proactive workflowOften not included or extra charge✓ RCMAXIS
Monthly KPI ReviewsYes — with trend analysisQuarterly or only on request✓ RCMAXIS
Compliance ProgramHIPAA + SOC 2 + quarterly coding auditsHIPAA only (most vendors)✓ RCMAXIS
Dedicated Account ManagerYes — specialty-trained, stable contactRotating contacts — high turnover✓ RCMAXIS